Important: Year-end and New Year Shipping and Customer Support

Regarding orders placed during the New Year holiday period,
please note that we will be closed for shipping, receiving, and customer service during the following period.

 

■Customer Support Closure Period
December 29, 2023 (Friday) - January 8, 2024 (Monday)

 

■Shipping Schedule (General Merchandise)
・Orders received from December 28, 2023 (Thursday) to January 4, 2024 (Thursday):
→To be shipped sequentially starting January 5, 2024 (Friday)

※Orders received by December 27, 2023 (Wednesday) will be shipped within the year.

※Some general merchandise items are scheduled for delivery except on New Year's Day.

Due to an anticipated rush in shipping after the holiday, on January 5, 2024 (Friday), delivery may take longer than usual. We appreciate your understanding.

 

■Others

For regular flower branch deliveries ordered from mid-December 2023 onwards, the first delivery will be after the New Year. We appreciate your understanding.