EDA FRAGRANCE Subscription Service Agreement

These EDA FRAGRANCE Subscription Terms (hereinafter referred to as the "EDA FRAGRANCE Subscription Terms") define the rights and obligations between members of SiKiTO and our company when an EDA FRAGRANCE Subscription Agreement is established between them. Those who wish to apply for an EDA FRAGRANCE subscription contract must read these EDA FRAGRANCE Subscription Terms in their entirety before agreeing to them.

In the event of any conflict between the provisions of the SiKiTO Terms and the EDA FRAGRANCE Subscription Terms, the provisions of the EDA FRAGRANCE Subscription Terms shall take precedence and apply to the EDA FRAGRANCE Subscription Agreement. Unless expressly stated otherwise in the EDA FRAGRANCE Subscription Terms, the definitions of terms used in the SiKiTO Terms shall have the same meaning as those used in the SiKiTO Terms.

Article 1 Definitions

The following terms used in these EDA FRAGRANCE Subscription Terms shall have the meanings set forth below:

(1) "EDA FRAGRANCE Subscription Agreement" means the "EDA FRAGRANCE Subscription Agreement" defined in Article 2, Paragraph 2.

(2) "Subscription Fee" means the "Subscription Fee" defined in Article 3, Paragraph 1.

(3) "SiKiTO Terms" means the terms of service (https://sikito.com/policies/terms-of-service) for the "SiKiTO" service provided by our company.

(4) "Member" means a "Member" as defined in Article 4 of the SiKiTO Terms.

(5) "Products, etc." means "Products, etc." as defined in Article 10 of the SiKiTO Terms.

(6) "Non-conformity" means "Non-conformity" as defined in Article 5, Paragraph 1.

(7) "Inspection Period" means "Inspection Period" as defined in Article 5, Paragraph 1.

(8) "Changes, etc." means "Changes, etc." as defined in Article 6, Paragraph 1.

(9) "Changeable Period" means "Changeable Period" as defined in Article 6, Paragraph 1.

(10) "Scent" refers to all states in which fragrance, odor, volatile components emitted from products, etc., and their retention in space, are perceived by the member through smell or other senses, or absorbed by the body.

Article 2 Subscription

1. Members can order products, etc., to be delivered regularly to them by entering the information specified by our company on this service.

2. When our company notifies the member of its acceptance of the member's order based on the preceding paragraph, an agreement (hereinafter referred to as the "EDA FRAGRANCE Subscription Agreement") shall be established between our company and the member regarding the regular delivery of products, etc., at the frequency selected by the member, for the period from the date our company notifies the member of its acceptance of the order until the date of cancellation or termination pursuant to Article 8.

3. The EDA FRAGRANCE Subscription Agreement constitutes a sale of products, etc., from our company to the member, and the ownership and risk of loss of the products, etc., shall transfer to the member at the time our company delivers the products, etc., to the shipping carrier.

Article 3 Subscription Fee and Payment Method

1. Members shall bear the fees separately determined by our company (hereinafter referred to as "Subscription Fee") during the contract period of the EDA FRAGRANCE Subscription Agreement for products, etc. The payment method shall be in accordance with Article 11 of the SiKiTO Terms.

2. The Subscription Fee for the start of the subscription shall be settled on the application date for the subscription, and for subsequent deliveries, it shall be settled on a date separately designated by our company.

3. If a member delays payment of the Subscription Fee, the member shall pay our company late payment charges at an annual rate of 14.6%.

Article 4 Delivery

1. For the first delivery of products, etc., after the establishment of the EDA FRAGRANCE Subscription Agreement, upon payment of the fees stipulated in Article 3, our company shall deliver the products, etc., to the address specified by the member. For subsequent deliveries of products, etc., the products, etc., shall be delivered on the date specified in the EDA FRAGRANCE Subscription Agreement (hereinafter referred to as the "Scheduled Delivery Date and Time"). The cost of delivering the products, etc., shall be borne by our company.

2. The member shall acknowledge in advance that the delivery of products, etc., may be delayed or impossible in the following cases:

(1) Absence of the member at the scheduled delivery date and time, etc., or refusal to receive the products, etc.
(2) Force majeure or other unavoidable circumstances.
(3) Traffic accidents or other traffic conditions, etc.
(4) Circumstances of the shipping carrier (including, but not limited to, system failures, personnel shortages, etc.).
(5) Cases falling under Article 6 of the "Leave at Door Policy" (when delivery cannot be made to the designated leave-at-door location).
(6) Other circumstances not attributable to our company.

3. Our company shall not be liable for any damages incurred by the member due to delayed or impossible delivery of products, etc., in any of the preceding paragraphs (including, but not limited to, damage or spoilage of products, etc., due to delayed delivery), and the member shall not be exempt from paying the Subscription Fee based on Article 3. In this case, if the member wishes for a replacement product to be resent and our company resends it, the member shall pay an additional Subscription Fee for one delivery to our company as the cost related to the resend, by a method separately determined by our company.

4. In the case of item 1 of the preceding two paragraphs, if the retention period specified by our company (including the shipping carrier that performs delivery; hereinafter the same applies to this paragraph and item 2 of paragraph 5) has expired, our company may dispose of the products, etc., freely, and the member shall not object to this. Even if our company disposes of the products, etc., our company shall not be obligated to resend a replacement product.

5. The member shall acknowledge in advance the following matters regarding the delivery of products, etc.:

(1) If the member wishes for "leave at door" delivery (meaning non-face-to-face delivery of products, etc., to a pre-designated location; hereinafter the same applies in this item), the member shall agree to our company's "Leave at Door Policy" separately determined in advance.
(2) Our company may call the telephone number registered by the member on this service when the member is not at the delivery location.

Article 5 Returns and Exchanges

1. If a member discovers obvious defects (hereinafter referred to as "Non-conformity") in the products, etc., as stipulated in items 1 and 2 of this paragraph, after receiving them, the member may notify our company of the results within 7 days from the arrival date of the products, etc. (hereinafter referred to as the "Inspection Period"). In this case, our company may request the member to submit photographs or other evidence that can confirm the condition of the products, etc. Please note that the following reasons and similar reasons do not constitute Non-conformity:

Cases not constituting Non-conformity:
・Differences in the arrangement or quantity of branches, flowers, leaves, and fruits, etc., of dried flowers and preserved flowers (hereinafter referred to as "dried flowers, etc.") from the product page, etc.
・Attraction of insects
・Not to one's liking or different from the image
・The intensity, type, duration, or diffusion of the scent of the products, etc., differs from the member's expectations or imagination.
・The perception of scent differs from the member's expectations due to the usage environment (room size, ventilation, temperature, humidity, etc.).
・Other cases due to member's convenience, etc.

2. If, upon receiving the notification in the preceding paragraph, our company confirms Non-conformity, our company shall, in principle, arrange for a replacement product equivalent to the said product, etc. However, if our company deems it necessary due to procurement conditions or other circumstances, our company may refund the Subscription Fee instead of arranging for a replacement. The member may dispose of or discard the product, etc., found to be non-conforming, at their own responsibility and expense.

3. In the following cases, the products, etc., shall be deemed to have passed inspection, and our company shall not be obligated to refund the member for the said products, etc.:

(1) If the member does not notify our company within the Inspection Period.

(2) If the member notifies of inspection failure for the products, etc., without reasonable cause, and the Inspection Period expires without a reasonable explanation for the inspection failure.

(3) If the products, etc., are damaged or soiled after delivery.

4. Our company shall not be liable for any matter other than what is stipulated in this article regarding the Non-conformity of products, etc., and shall not accept returns or exchanges for products, etc.

Article 6 Changes to Scheduled Delivery Date, etc.

1. Members can skip product delivery, change the scheduled delivery date and time, or change the delivery address (hereinafter referred to as "Changes, etc.") for deliveries starting from the third delivery (with the first delivery after the establishment of the EDA FRAGRANCE Subscription Agreement being the first), by notifying our company through the method specified by our company within the period specified by our company (hereinafter referred to as the "Changeable Period"). "Skipping product delivery" means temporarily suspending the delivery of products, and no Subscription Fee will be incurred for skipped products.

2. After the Changeable Period has passed, members will not be able to make any Changes, etc.

3. Even if Changes, etc., are made, except for "skipping product delivery" as stipulated in the proviso of Paragraph 1, our company will not refund any Subscription Fees already received, and members will not be exempt from paying Subscription Fees for products already delivered.

Article 7 Suspension of Product Delivery

1. Members can suspend the delivery of products in their EDA FRAGRANCE Subscription Agreement for deliveries starting from the third delivery (with the first delivery after the establishment of the EDA FRAGRANCE Subscription Agreement being the first), by notifying our company through the method specified by our company by the deadline specified by our company (hereinafter referred to as the "Suspension Deadline"). In this case, products will not be delivered to the member until delivery resumes as stipulated in Paragraph 2, and no Subscription Fee will be incurred during the suspension period. However, regardless of when delivery is suspended, our company will not refund any Subscription Fees already received.

2. If a notification of suspension of product delivery is made after the Suspension Deadline, product delivery will be suspended from the delivery after the next delivery, and the member will not be exempt from paying the Subscription Fee for the next delivery's products.

3. Members who have suspended delivery under the EDA FRAGRANCE Subscription Agreement can resume the EDA FRAGRANCE Subscription Agreement by the method specified by our company.

Article 8 Termination of EDA FRAGRANCE Subscription Agreement

1. Our company may terminate the EDA FRAGRANCE Subscription Agreement and immediately request the return of products, etc., without prior notice or demand, if the member falls under any of the following circumstances:

(1) Violation of any provision of the SiKiTO Terms or the EDA FRAGRANCE Subscription Terms.

(2) Delay in payment of the Subscription Fee (including cases where credit card payment failed).

2. If any of the circumstances in the preceding paragraph apply, the member shall automatically lose the benefit of time for all obligations owed to our company and must immediately pay all debts to our company.

3. Our company may terminate the EDA FRAGRANCE Subscription Agreement by notifying the member.

4. Our company shall not be liable for any damages incurred by the member due to actions taken by our company based on this article.

5. Members may terminate the EDA FRAGRANCE Subscription Agreement for deliveries starting from the third delivery (with the first delivery after the establishment of the EDA FRAGRANCE Subscription Agreement being the first), by notifying our company by the deadline specified by our company using the method designated by our company.

6. If the EDA FRAGRANCE Subscription Agreement is terminated, any Subscription Fees paid by the member to our company shall not be refunded, regardless of the reason, and the member shall pay our company the Subscription Fees up to the point of termination of the EDA FRAGRANCE Subscription Agreement.

Article 9 Disclaimer of Warranty and Limitation of Liability

1. The dried flowers, etc. used in the products, etc. are processed natural plants, and therefore, there are individual differences between each product, etc. Therefore, our company does not guarantee that the products, etc. will have the shape, color, scent, or other properties expected by the member.

2. Products, etc., are not edible. Also, some products, etc., may be harmful if eaten. Therefore, the member shall, at their own responsibility, prevent accidental ingestion by infants, pets, etc., and our company shall not be liable for any damages incurred by the member, etc. (including, but not limited to, family members living together, pets, and visitors) due to consuming the products, etc. (regardless of intent, including accidental ingestion by infants or pets).

3. Due to the nature of the products, etc., of this service, there may be cases where the member, etc. (including, but not limited to, family members living together, pets, and visitors) may develop symptoms, etc., due to chronic illnesses, constitution, allergies, etc., or insects attached to the products, etc. Therefore, the member shall place an order with a full understanding of the possibility of such symptoms developing, and our company shall not be liable for such symptoms.

4. Due to the nature of products, etc., scents may linger in the air and be inhaled by members, etc. (including, but not limited to, family members living together, pets, visitors, and residents in the vicinity of the member's residence; hereinafter the same applies in this article) regardless of whether they consciously smell them or not. Therefore, symptoms such as headaches, dizziness, nausea, discomfort, coughing, sneezing, respiratory symptoms, skin symptoms, eye symptoms, allergic symptoms, chemical sensitivity, or other physical or mental symptoms (hereinafter referred to as "Scent-Related Symptoms") may develop or worsen in members, etc., due to the scent of products, etc. Members shall place an order with a full understanding of the possibility that such Scent-Related Symptoms may develop or worsen, and our company shall not be liable for Scent-Related Symptoms.

5. The member acknowledges that the intensity, perception, duration, and diffusion range of the scent of products, etc., vary greatly depending on the usage environment (including, but not limited to, room size, ventilation, temperature, humidity, and concurrent use with other fragrances). Our company does not guarantee the effects or sensations expected by the member in this regard, and shall not be liable for any damages incurred by the member, etc., due to the usage environment.

6. The scent of products, etc., may transfer to the member's clothes, bedding, furniture, wallpaper, and other items. The member shall use the products, etc., with prior acknowledgment of the possibility of such scent transfer, and our company shall not be liable for any damages (including, but not limited to, the cost of replacing, cleaning, or disposing of items) incurred by the member, etc., due to scent transfer.

7. When using products, etc., in environments with pregnant women, breastfeeding women, individuals with pre-existing conditions, infants, the elderly, and pets, the member shall, at their own responsibility, consult with a doctor, veterinarian, or other specialist to determine the feasibility and method of use. Our company shall not be liable for any scent-related symptoms or other damages incurred by individuals falling into these categories.

8. Members shall not place products, etc., near fire and shall not use products, etc., near flammable items or heat sources. Our company shall not be liable for any damages incurred by the member, etc., due to the member's violation of this paragraph.

9. Even if our company is liable for damages to the member due to the application of the Consumer Contract Act or other mandatory laws, or for any other reason, our company's liability for compensation shall be limited to direct and ordinary damages, excluding lost profits, indirect damages, etc., and shall be capped at the total amount of subscription fees actually received from the member during the past one month retrospectively from the time the damage occurred.

Article 10 Handling of Personal Information, etc.

1. Members agree that their personal information (meaning personal information as defined in Article 2, Paragraph 1 of the Act on the Protection of Personal Information) included in their registration information will be handled in accordance with our company's privacy policy.

2. Members acknowledge that their personal information may be provided to shipping carriers or other third parties designated by our company to the extent necessary for the delivery of products, etc.

Article 11 Term of Validity

1. If a member loses their membership, the EDA FRAGRANCE Subscription Agreement shall also terminate.

2. If the EDA FRAGRANCE Subscription Agreement terminates pursuant to the preceding paragraph, the member's obligations to our company shall automatically lose the benefit of time, and the member must pay all debts to our company.

Article 12 Survival Clause

The provisions of Article 3 (limited to cases where there are unpaid amounts), Article 4, Paragraph 4, Article 5, Paragraphs 3 and 4, Article 6, Paragraph 3, Article 7, Articles 8 to 10, Article 11, Paragraph 2, and Article 12 shall remain in effect even after the termination of the EDA FRAGRANCE Subscription Agreement.

 

Enacted on December 25, 2025

Revised on January 9, 2026

Revised on March 25, 2026

Revised on May 25, 2026