Customer support and shipping during the Obon period

Please note that our customer support, as well as product shipping and receiving, will be suspended during the following period.

*For the branch subscription service, shipping operations will proceed as usual during the Obon holiday period.

 

Saturday, August 9, 2025 – Wednesday, August 13, 2025

Inquiries received during the closure period will be answered sequentially starting from Thursday, August 14.

 

・Orders received by Thursday, August 7, 2025: Shipped on Friday, August 8

・Orders received from Friday, August 8, 2025 – Monday, August 11, 2025: Shipped on Tuesday, August 12

・Orders received from Tuesday, August 12, 2025 onwards: Shipped sequentially from Monday, August 18

Please note that immediately after shipping resumes, it may take longer than usual for your order to be dispatched.