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Article: Shipping and Customer Support During Golden Week


Shipping and Customer Support During Golden Week


Regarding orders placed during Golden Week
Please note that product shipping, receiving,
and customer center operations will be suspended during the following period.

<Warehouse and Customer Support Closure Period>
May 3 (Wed) - May 5 (Fri), 2023
*Saturdays and Sundays will be closed as usual.

<Delivery Schedule>
Orders received from May 2 (Tue) to May 8 (Sun) at 6 PM, 2022: Shipped sequentially starting May 8 (Mon), 2022

We anticipate a high volume of orders on Monday the 8th, after the holiday.
Please understand that it may take longer than usual for shipments to be dispatched once operations resume.
Thank you for your understanding.

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